Policies, Terms and Conditions

Complete descriptions of the goods or services offered:

Bee Cozy Co offers premium cozy lifestyle products designed to bring comfort, warmth, and joy to everyday life. Our products may include ultra-soft blankets, 100% Viscose from bamboo muslin blankets, and other comfort-inspired items available through our online store.

Each product listing includes detailed information regarding materials, sizing, colors, features, care instructions, pricing, and availability. We strive to display product images and descriptions as accurately as possible; however, slight variations in color, texture, pattern placement, or appearance may occur due to screen settings, lighting, handmade elements, or manufacturing variations.

All products are subject to availability and may be modified, discontinued, or updated at any time without prior notice. Bee Cozy Co reserves the right to limit quantities, correct pricing errors, and refuse or cancel orders when necessary.

Our products are intended for personal use and enjoyment. Customers are responsible for reviewing all product descriptions, care instructions, and safety information before use.

Delivery Policy:

Bee Cozy Co strives to process and ship orders promptly and accurately. Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Delivery times may vary depending on your location, shipping method selected, carrier delays, weather conditions, or other circumstances beyond our control. Estimated delivery dates are provided for convenience only and are not guaranteed.

We currently ship to select domestic and international locations. Shipping rates and available delivery options are calculated at checkout based on the destination and order size. Customers are responsible for providing accurate shipping information. Bee Cozy Co is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply to resend the order.

Risk of loss and ownership of products transfer to the customer upon delivery to the shipping carrier. While we work with reliable carriers, Bee Cozy Co is not liable for delays, damage, or loss caused during transit. Customers should contact the carrier directly regarding shipping claims when applicable.

For questions regarding shipping, delivery status, or order issues, please contact Bee Cozy Co through our customer support channels.

Refund Policy Overview:

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

Gift cards

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition or is damaged for reasons not due to our error will not be refunded.
Any item that is more than 30 days after delivery will not be refunded.

Refunds:

Once the returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again and review your recent transactions dating back to the original purchase date.

Then contact your bank/credit card company and ask them if they can locate the refund. It may take some time before your refund is officially posted. There is often some processing time before a refund is included in your available balance.

If you’ve done all of this and you still have not received your refund yet, please contact us at {info@beecozyco.com}.

Sale items

Only regular priced items may be refunded with conditions. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged due to our behalf. If you need to exchange it for the same item, send us an email at {info@beecozyco.com} and you will be directed on how to proceed with the exchange process.

Shipping returns

To return/exchange your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Always use a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item if your package gets lost in the mail.

Need help?

Send us an email at info@beecozyco.com or message us on our “Contact Us” page for questions.

Consumer Data Privacy Policy:

Consumer Data Privacy Notice

Last Updated: June 2026

Bee Cozy Co. (“Bee Cozy Co.”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Consumer Data Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to our SMS marketing program, or otherwise interact with our business.

Information We Collect

We may collect the following categories of personal information:

• Name
• Email address
• Mobile phone number
• Billing and shipping addresses
• Order and transaction information
• Device, browser, and website usage information
• Marketing preferences and communication history

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer service and support
• Send order confirmations, shipping updates, and account-related communications
• Send promotional emails and SMS/text messages when you have opted in
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

SMS/Text Messaging Information

If you choose to receive SMS/text messages from Bee Cozy Co., we may use your mobile number to send promotional offers, cart reminders, order updates, and other communications related to our products and services.

SMS consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message you receive from us.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers is limited to what is necessary to perform business functions on our behalf, such as payment processing, website hosting, order fulfillment, email delivery, and SMS messaging services.

Text messaging originator opt-in data and consent will not be shared with any third parties except as required to provide the messaging services you have requested or as required by law.

Third-Party Service Providers

We may share information with trusted service providers that assist us in operating our business, including ecommerce platforms, payment processors, shipping providers, analytics providers, email marketing providers, and SMS messaging providers. These providers are contractually obligated to protect your information and use it only for authorized business purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this notice, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including the right to access, correct, delete, or request information about how your data is used.

To exercise any privacy rights or submit a privacy-related inquiry, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Notice

We may update this Consumer Data Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions regarding this Consumer Data Privacy Notice or our privacy practices, please contact:

Bee Cozy Co.
Email: info@beecozyco.com
Website: https://beecozyco.com

P.O. Box 50015, Summerville, SC 29485

Phone number: 843-729-6272

Mobile Terms of Service:

Bee Cozy Co.

Last updated: May 29, 2026

The Bee Cozy Co. mobile message service (the “Service”) is operated by Bee Cozy Co. (“Bee Cozy Co.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Bee Cozy Co.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Bee Cozy Co. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Bee Cozy Co.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445236452 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Bee Cozy Co. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445236452 or email info@beecozyco.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice

Security capabilities and policy for transmitting payment card details:

At Bee Cozy Co, your payment security is very important to us. We do not store, process, or directly transmit your full payment card details on our website.

All payment card information is securely entered through our trusted payment processor’s encrypted checkout system. Payment details are transmitted using secure encryption technology and handled in accordance with applicable payment card industry security standards.

Bee Cozy Co only receives limited transaction information needed to process and fulfill your order, such as payment confirmation, billing details, and order information. Full card numbers and sensitive payment details are not stored by Bee Cozy Co.

The terms and conditions of any promotion(s):

Promotions, discounts, and special offers are subject to change or cancellation at any time without prior notice. Unless otherwise stated, promotions cannot be combined with other offers, discounts, or coupon codes.

Promotional offers are valid only during the stated promotional period and while supplies last. Certain products, collections, or limited-edition items may be excluded from promotions.

Discounts have no cash value and may not be applied to previous purchases. Bee Cozy Co reserves the right to refuse, modify, or cancel any promotion if misuse, fraud, or technical error is suspected.